Frequently Asked Questions

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How do I access my Training Resources that I Purchased?

Once payment is received for the training package you purchase, you will receive a downloadable Word Document containing a link that once clicked or pasted into your browser, it will direct you to folders containing all of the training videos, tools and resources included in your training package.

Can I substitute any items from the Training Packages?

No. There are no substitutions allowed for any of the training packages.

Can I get a Refund or Exchange?

No. All sales are Final and no refund nor exchanges are allowed.

What do I do if I am having problems accessing the training package materials I purchased?

If you experience any problem with access the training package materials you purchased, please send us a message in the form on our Contact Page and a member of our team will contact you promptly.